Because our products are finished by hand, we prioritize quality over speed.

• Processing Time: Ready-to-ship items are dispatched within 5-8 business days. Custom or bespoke orders may take 10-15 business days depending on the complexity.
• Shipping Rates: Shipping costs are calculated at checkout based on the weight of the item and your location.
• Tracking: Once your order is shipped, you will receive an email with a tracking number.
• International Shipping: We ship worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply in their country.
• Damage in Transit: If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and the product.