Return & Refund Policy

Return & Refund Policy

We want you to love your WOCA piece, but we understand that sometimes things change.

    • Return Window: You may request a return within 7 days of receiving your item.
    • Eligibility: To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items:

  • Custom-made or personalized products.
  • Items damaged due to improper care (e.g., soaking in water or dishwasher use).
  • Return Shipping: Customers are responsible for the cost of return shipping unless the item arrived defective.
  • Refunds: Once we receive and inspect your return, we will process your refund to the original payment method within 7-10 business days. Shipping costs are non-refundable.
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