Because our products are finished by hand, we prioritize quality over speed.

• Processing Time: Ready-to-ship items are dispatched within 2-5 business days. Custom or bespoke orders may take 10-15 business days depending on the complexity.
• Shipping Rates: Shipping costs are calculated at checkout based on the weight of the item and your location.
• Tracking: Once your order is shipped, you will receive an email with a tracking number.
• International Shipping: We ship worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply in their country.
• Damage in Transit: If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and the product.
• Once your handcrafted order has been meticulously inspected and dispatched from our workshop, the responsibility for its transit and final delivery is transferred to our designated third-party shipping carriers. While we partner with reliable logistics providers to ensure a seamless experience, please note that shipping timelines are estimates and may be subject to change.